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Regulatory Relations Director - Credit Risk

Wells Fargo | New York, NY | 09/14/2021

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company's risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.

The COO group also includes a number of teams dedicated to strengthening Wells Fargo's risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

This individual leads and supports end-to-end regulatory engagement for the Credit Risk, Commercial Banking CRO, and Consumer Lending CRO organizations, including, but not limited to, regulatory examinations, supervisory meetings, information requests, and responses to regulatory findings. The role will be visible, demanding, and rewarding in a significant area of coverage at all times for the Bank. The leader will interact regularly with business and functional leaders, regulatory agencies, and the Regulatory Relations leadership team and will serve as a critical advisor to leadership of the coverage areas.

The role requires significant subject matter expertise in credit risk management and an understanding of the role of independent risk management in oversight. The leader must demonstrate a strong ability to manage stakeholders and manage and support a broad, diverse team with a flexible approach in a rapidly changing environment.

Preferred locations: Charlotte, NC & New York, NY - may consider other WF locations

Core responsibilities:
  • Assures that Risk Leaders in areas of coverage are providing consistent, responsive, thorough and accurate responses to - and proactive engagement with - regulatory agencies
  • Identifies connections between regulatory matters (and regulatory feedback) outside of direct line of coverage so the Bank as a whole can demonstrate its commitment to our regulatory priorities
  • Leads and supports end-to-end regulatory engagement for the Credit Risk and business line Chief Risk Officer organization(s), including, but not limited to, regulatory examinations, supervisory meetings, information requests, and responses to regulatory findings
  • Acts as primary contact for regulators for information requests and coordinates updates to regulators on remediation activities
  • Provides regulatory interaction support including meeting preparation, meeting facilitation and notes, and follow up actions
  • Provides a single point of contact to groups for advice, expertise, information and issue escalation, as well as ensures close coordination and communication with peer Regulatory Engagement groups
  • Builds capabilities to address enforcement actions, in partnership with other stakeholders
  • Collaborates with business and enterprise function leaders to develop and implement appropriate regulatory engagement strategies across their businesses
  • Coordinates and provides direction for the preparation of regulatory notifications and submissions related to regulatory approvals
  • Ensures full adherence and alignment of all activities to the Regulatory Relations strategy, policy, and related procedures
  • Executes on the business communications strategy for Regulatory Relations
  • Evaluates and advises on board-level, senior management, committee, and business/enterprise function materials, presentations, reports, and communications
  • Interacts on a regular basis with senior management and key partners to maintain awareness of the regulatory environment and state of regulatory relations through written and verbal communication

As an Employee Manager, you are expected to achieve success by leading yourself, your team, and the business. Specifically, you will:
  • Lead your team with integrity and create an environment where your employees feel included, valued, and supported to do work that energizes them
  • Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing and developing employees, identifying and managing risks, and completing daily management tasks

Required Qualifications

  • 10+ years of experience in risk management (includes regulatory relations, compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management); or 12+ years of financial services industry experience, of which 10+ years must include direct experience in risk management
  • 7+ years of management experience

Desired Qualifications

  • Outstanding problem solving and decision making skills
  • Experience working with changing priorities and deadlines
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
  • Ability to interact with all levels of an organization
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Experience creating reports in response to management, audit, or regulatory requirements
  • Experience working at a federal bank regulatory agency or experience interacting with federal regulatory agencies managing regulatory examinations and continuous monitoring activities

Other Desired Qualifications
  • Significant experience in credit risk management at a financial services firm or management consulting firm
  • Understanding of the role of independent risk management in risk oversight as well as the roles and responsibilities of the three lines of defense in effective risk management
  • Knowledge and understanding of the full regulatory engagement lifecycle and the role regulatory relations plays in the end-to-end process
  • Applicable industry certifications and degrees

Job Expectations

  • Ability to travel up to 10% of the time

Street Address

NC-Charlotte: 401 S Tryon St - Charlotte, NC
NY-New York: 150 E 42nd St - New York, NY


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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September 25, 2021