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Regulatory Relations Officer

Wells Fargo | New York, NY | 09/14/2021

Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as "Personal Cell" or "Cellular" in the contact information of your application.

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Chief Operating Office (COO) is responsible for delivering a more consistent approach to business operations across Wells Fargo, strengthening the company's risk and control infrastructure, and delivering effective and efficient enterprise services to employees and customers.

The COO group includes the head of Operations, who is jointly responsible for line of business operations with each of the five LOB CEOs. Operations functions include contact center operations, client servicing support, money movements within our businesses, lending operations, and other functions.

The COO group also includes a number of teams dedicated to strengthening Wells Fargo's risk and control infrastructure. These include the Control Executive team; Regulatory and Policy Affairs; Enterprise Customer Excellence; Sales Practices Oversight and Management; and Strategic Execution and Operations.

The Chief Administrative Office, encompassing the Corporate Properties Group; Corporate Security; Enterprise Business Resiliency; Strategic Programs and Process Improvement; Enterprise Change Management; Supply Chain Management; and Data Management and Insights, delivers important services for our employees and customers.

Regulatory Relations establishes and maintains the enterprises regulatory relations strategy, governance, communications, and procedures to manage regulatory engagements and interactions. The team ensures proactive, transparent, and better management of regulatory engagements to continue rebuilding regulator's trust and confidence.
  • Leads highly complex regulatory engagements with focus on ensuring appropriate accountability and interaction with regulators
  • Oversees and identifies integration opportunities for key regulatory responses and commitments through Regulatory Relations lifecycle of engagement
  • Provide insights for quality and robustness of responses and approaches and provide transparency to stakeholders
  • Ensures consistent delivery on regulatory commitments and consistent execution of the Regulatory Relations policy and procedures
  • Consults with peers and stakeholders in identifying and addressing opportunities to improve on regulatory, policy and procedures in a timely manner
  • Performs oversight activities at the enterprise level to assess and ensure adherence to the Regulatory Relations Policy and Procedures
  • Compiles Regulatory Relations specific committees/forums documentation
  • Aggregates and reports on regulatory actions to key stakeholders, including executive leadership, the Board of Directors, and Regulators
  • Forecast and track milestones and closures by regulator and business area
  • Analyzes internal and external regulatory environment to identify themes and risks
  • Leads implementation of initiatives with moderate to high risk
  • Collaboration with business, enterprise functions, Audit, Legal, regulators on regulatory related topics
  • May lead projects with virtual teams and may mentor to accomplish goals and priorities but does not manage other team members

Required Qualifications

  • 7+ years of experience in risk management (includes regulatory relations, compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management); or 7+ years of financial services industry experience, of which 5+ years must include direct experience in risk management

Desired Qualifications

  • Experience working at a federal bank regulatory agency or experience interacting with federal regulatory agencies managing regulatory examinations and continuous monitoring activities
  • Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders
  • Ability to generate, review, edit, and distribute executive level reports
  • Ability to negotiate, influence, and collaborate to build successful relationships
  • Ability to assess issues, make quick decisions, implement solutions, and influence change
  • Solid critical thinking skills
  • Financial services industry experience
  • Outstanding problem solving and decision making skills
  • Experience working with changing priorities and deadlines
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
  • Ability to interact with all levels of an organization
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Experience creating reports in response to management, audit, or regulatory requirements

Other Desired Qualifications
  • Track record of success in collaborating, partnering with and influencing team members, managers, and leaders
  • Demonstrated ability to contribute to reporting on regulatory exams, information requests, and related activities
  • Demonstrated ability to execute effectively, develop partnerships with many business and enterprise functional areas
  • Demonstrated ability to build and maintain strong credible relationships with key stakeholder groups including executive management, regulators, front line businesses, and enterprise functions
  • Ability to challenge, while exercising sound judgment and professionalism, in order to achieve consistency, quality and drive efficiency
  • Experience in business writing to optimize business-related documentation, such as committee materials and communications tied to regulatory issue progression, that provides concise and ease of consumption for senior leaders and regulators
  • Ability to execute in a fast-paced, high-demand environment while balancing multiple priorities
  • Employ excellent written and verbal communication skills to present complex ideas in a straight forward and direct manner
  • Commercial Banking or Commercial Lending


    All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

    Relevant military experience is considered for veterans and transitioning service men and women.

    Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits Summary


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September 25, 2021