What you’ll be doing...
You will be a primary supporter and trusted advisor to all facets of the customer lifecycle. Our Customer Success team advises and guides a wide variety of clients, ensuring they launch Skyward successfully, adopt it widely and are continually driving business value and account expansion.
Customer Success Responsibilities
As the primary contact post-sale, your responsibilities will include onboarding new customers, including team training and account configuration, continued support, renewing accounts and recognizing growth and expansion potential. Onboarding involves meeting with customers to understand their business goals, share best practices, configure account details, and providing ongoing training -- both online, over the phone, and in person.
What we’re looking for...
You will need to have:
When you join Verizon...
You’ll have the power to go beyond – doing the work that’s transforming how people, businesses and things connect with each other. Not only do we provide the fastest and most reliable network for our customers, but we were first to 5G - a quantum leap in connectivity. Our connected solutions are making communities stronger and enabling energy efficiency. Here, you’ll have the ability to make an impact and create positive change. Whether you think in code, words, pictures or numbers, join our team of the best and brightest. We offer great pay, amazing benefits and opportunity to learn and grow in every role. Together we’ll go far.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.