Call Center Jobs

CallCenterJobs.com
Employers | Candidates
Search Jobs

View Job

Pharmacy Clerk - Overland Park, KS

12/07/2018Call Center
Job Location:
Overland Park, KS
Metro Area:
KS - Kansas City
Company Name: UnitedHealth Group
Website:  Click to Visit
UnitedHealth Group
Energize your career with one of Healthcare’s fastest growing companies.   You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up. This opportunity is with one of our most exciting business areas: Optum – a growing part of our family of companies that make UnitedHealth Group a Fortune 6 leader. Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.Want to be part of something special? Come and help us make history. UnitedHealth Group and our OptumRX pharmacy benefits are helping to shape the change that is sweeping through health care today. Now, you can take advantage of some of the best training and tools in the world to help serve our customers and their care providers. In this role, you'll be responsible for the proper packing and shipping of home delivery prescriptions for our members to ensure contents arrive safely and on - time. In addition to having impact on a great team, you'll also discover the career opportunities you'd expect from a Fortune 6 leader.This role is challenging. You'll need to have strong attention to detail and a high level of accuracy. Ability to work in a fast paced environment is essential as these prescriptions are critical to our members' health and well - being. Positions in this function perform various duties related to the fulfillment of prescription orders. Dispense any or all of the following: unit doses, specialty pharmaceuticals, injectables, IV, enterals and related supplies following state and federal regulations and company policies and procedures. May compound medications using appropriate components, supplies and sterile / ventilated environment. Process, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included. May also perform drug / supply ordering and inventory / warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust / calibrate pharmacy equipment, fill dispensing units. - Clerks, Techs and Pharmacists in regional and local pharmacies may also perform the following as permitted by state regulation: Prep and scan documents, verify member / patient data, submit prescription orders in computer system. Contact members / patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, consult on medication issues, and set up treatment in on - site facilities. Interpret provider prescription and create order, access, input and retrieve prescription and medical / lab information from computer system, verifies whether order / drug is reimbursable / covered. -  Pharmacists monitor and verify all prescription orders upon creation and dispensing. Calibrate dosing pumps. -  Pharmacists in this function may also act as the Pharmacist - in - Charge (PIC) which has additional duties to ensure Pharmacy is in compliance with federal and state regulations, professional standards and internal procedures. Note: (If duties are exclusively Rx order creation use Front Pharmacy job function for Clerks, Techs and Supervisors.)Primary Responsibilities:Monitor the 4 National Tracking email distros for information or intercept requests from the Resend Team.Process claims with carriers once identified as a refundable.Process voids with UPS once research is done to identify if a package never left the pharmacy.OptumRx was charged for the generating a label, label was voided in QMSI, but the voiding information was not properly transmitted to UPS.Review, document, and resolve 40 - 100 email requests daily to determine location of package, or create a package intercept.Review, document, and process 100 - 200 UPS claims monthly for refund.Moderate work experience within own function.Some work is completed without established procedures.Basic tasks are completed without review by others.Supervision / guidance is required for higher level tasks

Qualifications:

Required Qualifications:High School Diploma / GEDContinued employment is contingent on obtaining a pharmacy technician license within 90 days of hireProficient with Microsoft Word, Excel, PowerPoint and Outlook including the ability to create, edit, save, and send documents, spreadsheets, emails, and presentations.Must be available to work between the hours of 8:00am and 4:30pm, Monday through Friday with the possibility of overtime either before or after scheduled shift, or during the weekends Preferred Qualifications:Excellent verbal and written communicationAbility to lift 50 bs as neededSoft Skills:Excellent verbal and written communicationPhysical Requirements & Work Environment:Ability to lift 50 lbs as neededOptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance.  Join us and start doing your life’s best work.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: Pharmacy, pharmacy technician, pharmacy clerk, data entry, scanning, Outlook, tracking, tracing, Customer Service, correspondence, customer service representative, claims, appeals, call center, phone support, dispute resolution, healthcare, health care, UnitedHealthcare, UnitedHealth Group, Optum
 
Apply Online Back