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Senior Capacity Planner – US Telecommute

05/17/2018Call Center
Job Location:
, MN
Metro Area:
MN - Minneapolis
Company Name: UnitedHealth Group
Website:  Click to Visit
UnitedHealth Group
Here’s the thing about challenges. They provide limitless opportunities for greatness. And what we have in mind for you is definitely big. At UnitedHealth Group, we’re changing the future of health care and we have the expertise, advanced technology and global resources to make it happen. As a Senior Business Analyst, you’ll work with the brightest minds in the business and find yourself digging deep to find the solutions to help people live healthier lives. You’ll be responsible for analyzing, reviewing and forecasting data for operational and business planning to impact the health care system. What could be more satisfying than that? Join us! We have an opportunity for a Senior Capacity Planner to work with our UHC benefit ops group on workforce effectiveness issues.  This is a fast paced role where you work with finance partners and other stakeholders to help improve processes and efficiencies. This is a telecommute opportunity. You believe data can help reshape the future, and you find yourself loving the thrill of diving into challenging analysis. At UnitedHealth Group, you'll find an organization that will recognize those talents and have lots of growth potential. Here, you will be empowered, supported and encouraged to use your analysis expertise to help change the future of health care.   As a Senior Capacity Planner, you will grow and develop as you conduct and manage outcomes of various studies. You will be challenged to analyze, review, and forecast data for operational and business planning. As part of this elite team, you will be empowered to impact the health care system through the analysis and interpretation of data, and presenting recommendations for business solutions. Join us! There's never been a better time to do your life's best work.(sm)   This is a complex, fast-paced, matrixed environment with a lot of moving parts. The challenge is in developing, enhancing and maintaining operational information and models. You’ll be expected to interpret and analyze large amounts of data from multiple sources and use it to tell a meaningful story.   You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.   Primary Responsibilities: Take larger initiatives and roll up into one cohesive view – create summaries from the details Analyze, review, forecast, and trend complex data and budgets Present analysis and interpretation for operational and business review and planning Support short and long term operational / strategic business activities through analysis Develop recommended business solutions through research and analysis of data and business process and implement when appropriate

Qualifications:

Required Qualifications: 5+ years of experience in any of the following:  business workforce analysis; Call Center Planning; Capacity Planning; Forecast Analysis; Data Analytics; Financial Analysis experience Experience gathering and documenting requirements from the client / business Experience with process improvement, workflow, benchmarking and / or evaluation of business processes Project Management experience and ability to organize and drive productivity and innovation Advanced Excel skills with the ability to create and manage complex formulas, pivot tables, and graphs Intermediate or greater level of proficiency with Access and PowerPoint Preferred Qualifications: Bachelor’s Degree in Business or a related field Experience with Smartview Ability to communicate analysis including trends and opportunities to clients and the business in writing and verbally Ability to problem solve including multiple priorities and research conflicting and / or inaccurate data Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)    *All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.   Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.   Job Keywords: capacity planning, workforce planning, senior analyst, senior business analyst, business analyst, forecasting, business analysis, workforce, call center, data analyst, analytics, financial analyst, budget analyst, telecommute, project management, project manager, Excel, Smartview, telecommute, telecommuter, work from Home  
 
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