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CCW Online: Customer Experience Game Changers - A free online event for those who prefer results to rhetoric.
March 14-16, 2017 | 12 p.m. - 3 p.m. EST ... more
Call Center IQ
2017 Remote Working Summit
GAME CHANGERS IN REMOTE WORKING FOR ENTERPRISE, CONTACT CENTER & SUPPORT FUNCTIONS ... more
Customer Contact Strategies
Online Training by the Professionals at ICMI
ICMI now offers the perfect solution to train agents in an accessible, affordable, and effective manner. Our agent training is based on 30 years of ... more
ICMI
Call Center Site Selection Group Research.
142 metro areas reach full employment and the potential impact on site selection decisions ... more
Site Selection Group, LLC
Call Center Benchmarking Surveys
Choose between 16 or 50 KPI surveys to provide your call center with a quick snapshot of your company compared to your industry. ... more
BenchmarkPortal

Genesys


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