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Customer Insurance Consultant - Customer Contact Center
Allstate Insurance Company
Pocatello, ID
03-24-15
Customer Insurance Consultant - Customer Contact Center
Allstate Insurance Company
Pocatello, ID
02-23-15
Call Center Quality Assurance Certification
Participants gain an understanding of the crucial elements needed to build an effective and efficient program that meets the strategic needs of companies. ... more
BenchmarkPortal
States with the greatest call center job creation post Great Recession
Site Selection Group conducted an analysis of call center job creation in the United States since the official end of the Great Recession in June ... more
Site Selection Group, LLC
Look Alive, Contact Center! Deliver Stellar Customer Experiences
How do top-notch contact centers manage to deliver amazing customer experiences, time after time? ... more
Intradiem
The Do's and Don'ts of Web Chat - eBook
Web chat is quickly becoming the preferred communication channel for today's online consumer. ... more
Aspect
Case Study - Hiring Efficiency.- innovative approaches to recruiting and hiring top talent.
Hiring and retaining exceptional customer service professionals were improved for this outsourcer after partnering with Hire IQ ... more
HireIQ Solutions Inc.

ICMI - May
CRMxChange March 2015
Genesys