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Resources

  • Jun 25

    A Customer Experience SmackDown - People and Process vs. Technology Solutions. Presented by: Mark Miller, Senior Director, JD Power & Associates and Rob Farris, CMO, Echopass Corporation
    CRMXchange.com

  • Jun 29 - 30

    Leverage Social Strategy to Reduce Support Costs and Improve Agent Efficiency - Presented by: Scott Hirsh, VP Product Marketing, Get Satisfaction and Dr. Natalie Petouhoff, CEO, Social Business Builders - On Demand, Available June 2013
    CRMXchange.com

  • Jul 16

    Speech Analytics – What’s All The Buzz About - Presented by Susan Terry, Avaya - July 16, 1:00 – 2:00 pm
    CRMXchange.com

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Founded in 1998, CallCenterJobs.com is the premier source for industry insiders to locate jobs and the educational content needed to gain the knowledge needed to further their career Our online recruiting strategy includes marketing our website directly to the call center community using ALL online strategies from SEO to social media.

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