Scalable software helps your call centers transform to multi-channel customer interaction hubs. Applications with integrated email /knowledge management, self-service, web chat, co-browsing, and paper-based interactions and service fulfillment.
Data-Tel is an industry leader in providing advanced interaction management software, as well as Predictive Dialing, Voice over IP technology (VoIP) and other contact center CRM applications.
FTC Full Compliance VoIP and predictive dialer with skills based routing, IVR, PBX integration, voice/data transfer, remote agents, web chat, expandable to hundreds of phone agents, Lease options available.
Applications for data integration and management reporting. Higher Ground software is used by public safety, financial healthcare, government and many other industries.
VoiceNetTM is an award-winning suite that provides automated predictive dialing, inbound call management, IVR, scripting, agent and supervisor tools, recording, real-time reporting and more. VoiceNet gives you these features within a single license at a price point less than competing products charge just for enterprise maintenance and support.
Hosted affordable outbound system with a high ROI. Our hosted VoIP predictive dialers enhance marketing and collections productivity. Hosting saves you money and eliminates technical administration headaches.
VanillaSoft is a leader in on-demand systems that make managing leads, sales calls and inside sales agents hassle free. With autodialing including Skype, lead routing, real time reporting and recording it is the perfect low cost system. Free trials are available!