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Recommended Service Providers
Outsourcing:
- The Connection®
an award-winning, inbound and outbound US-based live operator For over 25 years, we have helped leading national call centers with outsourcing their customer support and sales calls.
Financial Services:
- Star Processing
- call center credit card transactions, ACH, telephone payment processing and branded debit card. Also server to server, batch, POS and shopping carts.
- TransFirst ePayment
- merchant account establishment and complete credit card, electronic check and ACH payment processing. Fast and secure processing, comprehensive real-time online reporting, dedicated account management, competitive rates, chargeback management support, and fraud security.
- PAY-BY-WEB
- Ecommerce payment services: online check, EFT's, and credit card billing. Real time check validation, live bank verification, and customer support available. Check drafts for only 0.30 cents each. Payment processing since 1992.
Quality Assurance:
- Higher Ground
software with recording, data integration and reporting tools with applications used for quality assurance in top call centers as well as by public safety, financial, healthcare, government and many other industries.
- ICMI - Incoming Calls Management Institute
tools and education to maximize results. ICMI Consulting ensures that the solutions provided are successfully transferred to the client's own management team.
- SalesBuzz -
Telesales training company offers online sales training to improve phone sales skills.
Site Selection:
- Site Selection Group
for companies seeking to locate in optimal communities. Our executives have completed over 500 site selection projects.
- CB Richard Ellis
- a global consultant leader in commercial real estate site selection services, with over 10,000 professionals in 230 offices around the world.
- Mohr Partners Inc.
tracks both potential and existing site locations throughout the United States. Their existing database has over 500 sites across the nation.
Furniture:
- Neutral Posture Ergonomics Inc. -
Ergonomic office equipment, high quality innovative products and accessories, consulting and training. These products and services help create a safe and comfortable work environment.
- Center Core
Affordable workstations balance privacy, ergonomics, supervision and expansion. Flexible design options, systems can be configured for any site design.
Headsets:
- Headset-Discounters.com
Order corded, cordless and cellular headsets from HeadsetDiscounters.com and pay 45% less than anywhere else. Fast and secure online product ordering, or call us toll free at 1-800-450-7686.
- Pro Tech Communications Inc.
is built on the assumption that traditional head set solutions do not meet customer requirements in ergonomics design, cost and durability. Our goal is to introduce new equipment to the market that exceeds these expectations.
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