TelePlaza is an organized and categorized directory of Call Center industry related web sites. Inside you will find over 850 links to Customer Service, CRM, Telesales and eCommerce information worldwide

---

Call Centers (Outsourcing): Locate firms you can contract with to make and take your telephone calls and emails. Categories: Inbound | B2B | Outbound | Interactive | International | Multilingual | Webservicing Call Center Software: These companies provide software applications to improve call center processes. Categories: CRM | Customer Service | Help Desk | Telesales | eBusiness | Mgt. Reporting Computer Telephony (CTI): Equipment suppliers providing technology. Categories: CTI Solutions | Multimedia & Resellers | Dialing Systems | IVR/VRU Voice Systems | PBX, ACD, Switches | VoIP/ASP Solutions Call Center Services: Browse companies that provide services to Call Centers. Categories: Consulting | Employment | Financial | Lists | Office | Site Selection | Training | Quality Events: The industry's most complete collection of links to industry resources on the Internet. Categories: Conferences | Press Releases | Seminars | Webinars | White Papers Education: Organizations that can provide more information on specific topics of interest. Categories: Associations | Benchmarking | Bookstore | Legislation | Publications | Seminars | Newsletters | Research International: Companies interested in an Internation presence can locate firms covering the following countries. Categories: Asia/Australia | Canada | Europe / UK | India | Others