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ICMI Contact Center Expo May 21-24, 2018 | Walt Disney World Resort, Orlando
ICMI Events feature a wealth of expertise that comes from over 30 years of exclusive devotion to the contact center industry. ... more
ICMI
Customer Contact Week Expo 7 Conference - June 18 – 22, 2018 | The Mirage, Las Vegas
CCW is the world’s largest customer contact event series CCW is the place where customer care, CX, and contact center leaders come together. ... more
CCW Digital
Online Training by the Professionals at ICMI
ICMI now offers the perfect solution to train agents in an accessible, affordable, and effective manner. Our agent training is based on 30 years of ... more
ICMI
ICMI Contact Center Symposium - Dallas
Transformative Training for Contact Center Leaders. ICMI Contact Center Symposium: March 19-22, 2018 | Dallas, TX ... more
ICMI

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