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Collections Representative - Full Time
Synchrony
Canton, OH
12-03-16
Collections Representative - Part Time
Synchrony
Canton, OH
12-03-16
Customer Service Representative - Call Center
Verizon
Hilliard, OH
11-29-16
Clinical Innovations Specialist - Dublin OH
Humana Inc.
Dublin, OH
11-23-16
Contact Center Staffing: Hiring and Onboarding
ICMI's Contact Center Staffing: Hiring and Onboarding begins by guiding you through the process of organizational design as it relates to the hiring proces ... more
ICMI
Customer Service Representative - Westerville, OH
UnitedHealth Group
Westerville, OH
11-21-16
Pharmacy Technician - Specialty High Touch
Humana Inc.
Springdale, OH
11-21-16
Tech in Training - Specialty High Touch
Humana Inc.
Springdale, OH
11-08-16
Pharmacy Technician - Clinical Services
Humana Inc.
Springdale, OH
11-08-16
Exclusive Report - The Global State of Customer Experience 2016
This report looks at the key customer experience trends, challenges and investments for the next 12 –18 months. ... more
Call Center IQ
Harness the Power of a Comprehensive Speech Analytics Solution
Customer interaction recordings are rich with insight on customer preferences, rising trends, competitive intelligence, and more. But the sheer number ... ... more
Verint Systems, Inc.
Call Center Benchmarking Surveys
Choose between 16 or 50 KPI surveys to provide your call center with a quick snapshot of your company compared to your industry. ... more
BenchmarkPortal
OnDemand All Access Training from ICMI
With over 30 years of contact center training experience, ICMI offers highly interactive and highly rated contact center instruction for customer care. ... more
ICMI

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