Michigan Jobs

2 record(s) returned

	Customer Contact Center (C3) Workforce Analyst Aub Comerica	Auburn Hills, MI 01-30-15
	Senior Clinical Administrative Coordinator - Southfield, MI UnitedHealth Group	Southfield, MI 01-20-15
	What's Happening in the Call Center Industry the next 2 weeks Check here to find upcoming call/contact center webinars, White Papers, networking events, and articles regarding key topics and issues facing our industry ... more	CallCenterJobs.com View Profile
	Excel in your Role and Meet your New Year's Resolution of Self-Improvement Call Center Management on Fast Forward is the most widely read book on call center/contact center management available today. ... more	ICMI View Profile
	Universal Queue for Call Centers - VIDEO Customers are utilizing an ever widening set of channels to contact businesses. To effectively handle this inContact has developed the Universal Queue to a ... more	InContact
	Call Center Benchmarking Surveys Choose between 16 or 50 KPI surveys to provide your call center with a quick snapshot of your company compared to your industry. ... more	BenchmarkPortal View Profile
	Building Customer Loyalty through Increased First Contact Resolution First contact resolution is often seen as the “Holy Grail” in customer service. However, finding the right available agent versus the first available agent ... more	Genesys

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