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Illinois Jobs

23 record(s) returned

The Do's and Don'ts of Web Chat - eBook
Web chat is quickly becoming the preferred communication channel for today's online consumer. ... more
eBook: 5 Critical Requirements for a Future-Ready Contact Center
Does your contact center deliver a seamless omnichannel customer experience? Is it easy to add digital channels such as mobile, social media and web for ... more
States with the greatest call center job creation post Great Recession
Site Selection Group conducted an analysis of call center job creation in the United States since the official end of the Great Recession in June ... more
Site Selection Group, LLC
Advanced Remote Working Strategies - Laguna Beach, CA November 11-12, 2015
Benchmark your remote working program returns and processes against industry leaders in virtually every business segment. Tap the largest talent pools ... ... more
Customer Contact Strategies
2014 Executive Report on Call Center Performance, Operations and Technology
After first revealing the profile of today’s call centers, the report investigates how organizations are measuring—and managing— call center performance. ... more


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