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Best of Call Center Week 2014 - Webinar
Call Center IQ gives you a free opportunity to enjoy the very Best of Call Center Week in an virtual, online event via webinar. ... more
Let a virtual assistant handle certain customer requests
Copa Airlines: An Enterprise Virtual Assistant Case Study Check out this video and discover how Copa Airlines deployed and enterprise virtual assistant sol ... more
IntelliResponse Systems Inc
Contact Center Demo & Conference this Nov in Chicago
Produced by ICMI, a leader and partner in the contact center industry for over 30 years, Contact Center Demo & Conference is an industry favorite ... more
Call Center Campus Symposium | November 12-14, 2014
This annual, unique call center industry event presents an opportunity for attendees to upgrade customer service and to drive their performance ... more
2014 Executive Report on Call Center Performance, Operations and Technology
Always designed to serve customers, the call center is now committed to satisfying them. This Executive Report on Call Center Performance can help navigate ... more

ICMI Nov Conference

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