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Illinois Jobs

24 record(s) returned

Online Training by the Professionals at ICMI
ICMI now offers the perfect solution to train agents in an accessible, affordable, and effective manner. Our agent training is based on 30 years of ... more
ICMI
7 Key Capabilities for a Powerful Workforce Management Solution
A recent survey shows that almost 75% of consumers use at least three different channels of communication to interact with a business. Are your employees ... more
Genesys
Call Center Quality Assurance Certification
Participants gain an understanding of the crucial elements needed to build an effective and efficient program that meets the strategic needs of companies. ... more
BenchmarkPortal
SQM's 16th Annual Call Center Industry Conference
SQM's 2015 Call Center Conference is about sharing FCR research and the top 10 FCR best practices which are based on award winning call centers. ... more
SQM
NICE Presents: Interactions Conference 2015
Learn how your organization can deliver an outstanding customer experience, improve business results, and ensure compliance. ... more
NICE

ICMI - May
Genesys


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