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 ICMI Contact Center Symposium: Las Vegas, NV, March 25-28, 2019
Now’s the time to supercharge your career and transform your contact center at the ICMI Contact Center Symposium, heading to Las Vegas, March 25-28, 2019
Category: Training, Planning / Strategy, Small call centers, Inbound, Conferences / Events / Network
 
Contact Info
Company Name: ICMI
 

Are you ready for the ultimate live-training experience for contact center leaders?

Now’s the time to supercharge your career and transform your contact center. Make it happen at the ICMI Contact Center Symposium, heading to Las Vegas, March 25-28, 2019! 

ICMI Contact Center Training Symposium provides an immersive educational experience that features a unique blend of interactive learning, coupled with unprecedented access to network with peers, ICMI experts, and influential instructors—those who’ve been there, done that, and have proven solutions to the challenges you face. 

You'll have access to…

  • Training courses ONLY available through ICMI
  • Proven strategies, processes, and best practices for effective call center leadership.
  • A comfortable place to make new connections and leave with indispensable industry contacts.

Who should attend…

Managers, supervisors, Directors, and executives responsible for:

  • Contact Centers
  • Telemarketing/Telesales
  • Customer Service
  • Workforce Management
  • Customer Relationship Management
  • Channel Support
  • Help Desks
  • Six Sigma
  • Sales and Marketing
  • Hiring/Coaching/Retention
 
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