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 ICMI Contact Center Expo: May 13-16, 2019 Ft. Lauderdale, FL | The Diplomat Resort
ICMI Events feature a wealth of expertise that comes from over 30 years of exclusive devotion to the contact center industry.
Category: Best practices, Outbound, Customer Experience, Knowledge Management, Conferences / Events / Network
Contact Info
Company Name: ICMI

Check out the full program.

What sessions you will attend, what exhibitors you want to visit. Get our your marker and start circling your selections!

This year's program is fresh and NEW!

  • 7 Learning Tracks, including the NEW Executive Perspectives Track 
  • 27 Case Study Presentations from 32 Leading Organizations 
  • Exclusive Tours of Top Orlando Contact Centers 
  • NEW Disney "Business Behind the Magic" Tour 
  • Increased Value - Best Pricing 
  • MasterMinds Program - Build an Action Plan


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