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Customer Advocate I

Job Location:
Tulsa, OK
Metro Area:
OK - Tulsa
Company Name: BlueCross BlueShield of Texas/HCSC
Website:  Click to Visit
Contact Name:  Human Resources
Reimagine Wellness in Oklahoma.

Imagine Something New, Something Different.

See the world in fresh and vibrant ways. When you reimagine, perspectives change, potential is created and productive energy results. You can experience the difference new ways of thinking can make—for your career, your loved ones and your community—at Blue Cross and Blue Shield of Oklahoma (BCBSOK). Blue Cross and Blue Shield of Oklahoma is reimagining wellness for our state and looking for original thinkers who aren't afraid to make dynamic contributions. People destined to reimagine what's possible.

We currently have an immediate opportunity in Tulsa for the following role:

Customer Advocate I
Job Number: DME-1019336

Under supervision and following unit specific coaching and training, this position is responsible for researching and responding to telephone and written inquiries within the statutory time frames and in an accurate and objective manner; collecting non-clinical data; determining benefit levels according to contract guidelines; completing notification of maternity cases; and pending designated cases and referral requests to a RN for clinical review. Complete cases that could be completed by the iExchange automated system. Spending approximately 90 of the scheduled time on the phone according to business needs.


Candidates Must apply via our web site.

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