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Resources
- May 21
A Totally New View into Agent Performance
CRMXchange.com - May 23
Customer Inspired Excellence - 12 Proven Strategies You Can Use
CRMXchange.com - May 30
Roundtable: Best Practices in Workforce Optimization
CRMXchange.com - Jun 4
Best Practices for Extracting Data for a Successful Speech Analytics Implementation
CRMXchange.com - Jun 5
Satori Webinar Series
Satori Software - Jun 6
2 Ways Out of the Attrition Ditch
CRMXchange.com
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What’s New - Teleplaza
- May 30
OPTIMIZING THE CONTACT CENTER / CALL CENTER
Location - Blue Bell, PA Scheduled For: Thursday, May 30, 2013 - 8:00am - 3:00pm
CCNG - Jun 18 - 21
If you’re a call center professional looking to enhance your knowledge on a wide range of critical industry topics, the ICMI Chicago Training Symposium is the place to be.
ICMI
- May 21
A Totally New View into Agent Performance
CRMXchange.com - May 23
Customer Inspired Excellence - 12 Proven Strategies You Can Use
CRMXchange.com - May 30
Roundtable: Best Practices in Workforce Optimization
CRMXchange.com - Jun 4
Best Practices for Extracting Data for a Successful Speech Analytics Implementation
CRMXchange.com - Jun 5
Satori Webinar Series
Satori Software - Jun 6
2 Ways Out of the Attrition Ditch
CRMXchange.com
